If the tex and bib files are setup correctly, then running LaTeX followed by BibTeX will produce a bbl file (in the same directory as the tex and bib files). It is from the bbl file that LaTeX will insert the references into the document.
Open the bbl file with a text editor. If it looks meaningful, then compiling the document again with LaTeX should give a dvi with references. If the bbl file contains nonsense (or is not created at all), then we will have to try other things.
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